Privacy Policy

Last Updated: 26/06/2026

At RCAutomSolutions (“we”, “us”, or “our”), we are committed to protecting your personal data. This Privacy Policy explains how your data is collected, used, and protected when you visit our website and purchase our industrial automation software, templates, and documentation.

1. Data Controller The data controller is RCAutomSolutions, 14e Rue Pierre de Coubertin, 21000 Dijon, France. Contact: contact@rcautomsolutions.com.

2. Data Collected for Purchases (Merchant of Record) We partner with Paddle.com to sell our products. Paddle is the Merchant of Record (MoR) for all our transactions. When you make a purchase, Paddle collects your billing and payment information (such as credit card details, billing address, and IP address for tax calculation). We do not collect, process, or store your credit card information. Paddle shares only essential order fulfillment data with us (such as your name, email, and purchased items) so we can deliver the software/licenses to you. You can review Paddle’s Privacy Policy here: https://paddle.com/legal/privacy.

3. Analytics Data We use Umami Analytics, a privacy-focused, cookieless analytics solution hosted in France (via Ionos). Umami does not track users across websites, does not use cookies, and anonymizes IP addresses. We use this data strictly to understand aggregate website traffic and improve our website performance, ensuring full GDPR compliance without compromising your privacy.

4. Your GDPR Rights As a European resident, you have the right to access, rectify, delete, or port your personal data. You also have the right to object to or restrict processing. To exercise these rights, please contact us at contact@rcautomsolutions.com.